RETURN & REFUND POLICY
At Barefoot & Brazen, we want you to love what you ordered. But we get it, sometimes something doesn't fit, doesn't land, or just isn't her. Here's how we handle it.
Returns
We accept returns on full-price items within 14 days of delivery. Items must be unworn, unwashed, and unaltered, with tags still attached. Final Sale items (marked on the product page) are not eligible for return or exchange.
To start a return, email us at hello@barefootandbrazen.com with your order number and reason for return. We'll send you instructions from there.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we'll process your refund within 5–7 business days. Refunds are issued to your original payment method. Shipping costs are non-refundable.
Exchanges
We don't offer direct exchanges at this time. If you need a different size or style, return your original item and place a new order.
Damaged or Incorrect Items
If something arrives damaged or isn't what you ordered, email us within 3 days of delivery at hello@barefootandbrazen.com with a photo. We'll make it right.
Pre-Order Items
Pre-order items follow the same return policy once received. To cancel a pre-order before it ships, email hello@barefootandbrazen.com with your order number for a full refund.
